BookQayam

Security

BookQayam is designed with tenant-aware access controls, secure authenticationand encrypted communication channels for sensitive booking and payment data.

We recommend enabling strong passwords and limiting access to trusted hotel staff members.

Good to know

Security and your booking

Is it safe to book a hotel through BookQayam?
Yes. Hotels are verified before they are listed, bookings are confirmed with the property directlyand you pay at the hotel rather than entering card details online. Your account is protected by a password and email verification.
What information does a hotel receive when I book?
Only what it needs to host you: your name, the contact details on your booking, your dates, room and guest countand any request you add. Hotels never see your password or your other bookings.
Are the guest reviews real?
A review can only be written from a completed booking on BookQayam, so every rating you read comes from someone who actually stayed. Hotels cannot write reviews of their own property.
How is my personal data handled?
Your data is used to run your bookings and accountand is not sold. Hotel data is kept separate per property, so one hotel can never see another’s guests. The privacy policy explains what is stored and for how long.
Can I delete my account?
Yes. Contact support from the email address on the account and it is closed, along with the personal details on it. Records a hotel must keep for its own accounts, such as a past invoice, stay with the hotel.